REFUND POLICY

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At Onyx Training Solutions, we are committed to providing high-quality training and resources to support your professional growth. Please review our refund policy carefully before purchasing any of our online training courses.

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1. No Refunds
   All sales of online training courses are final. Once a purchase is completed, no refunds, credits, or exchanges will be provided, regardless of the reason for the request.
    

2. Course Access
   Upon successful payment, you will receive an email providing access to the purchased online training materials. Since these materials are provided digitally, our policy strictly prohibits refunds after access has been granted.
    

3. Course Satisfaction
   We encourage you to review the course details, including descriptions, and prerequisites, before making a purchase to ensure that the course meets your needs.
    

4. Technical Issues
   If you experience technical difficulties accessing your course, please contact our support team at support@onyxsolutions.gg. We will work with you to resolve any access issues as quickly as possible.
    

5. Contact Us
   If you have any questions or concerns regarding this policy, please contact our customer support team at support@onyxsolutions.gg. We are here to assist you and ensure a positive experience with Onyx Training Solutions.
    

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By purchasing any online training from Onyx Training Solutions, you acknowledge that you have read, understood, and agreed to this refund policy.

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CONTACT US

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If you have any questions regarding this disclaimer, ONYX Training can be contacted as follows:

 

Telephone: +44 (0)7781146626

Email: lindsay@onyxtraining.gg

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Registered Office Address:

Serendipity

Holly Drive

Route du Braye

St Sampson

Guernsey

GY2 4EF